ze999 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legal agreement between the ze999 platform and its users ("you" or "user"). ze999 is an online casino and betting platform operated for players in Bangladesh. By browsing this website (ze999.lat) or creating an account, you agree to accept all the terms described below.

These Terms apply in both English and Bengali. In the event of any dispute or ambiguity, the Bengali version will take precedence. ze999 reserves the right to amend these Terms at any time, and the amended Terms will take effect as soon as they are published on the platform.

2. Account Registration

To create a valid account on ze999, users must meet the following conditions:

• Each person may create only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation.
• All information provided at the time of registration must be true, accurate and complete.
• It is your responsibility to keep your account password confidential. Use a strong password to maintain account security.
• Transferring or selling an account to a third party is strictly prohibited.
• If you notice any suspicious activity on your account, notify our support team immediately.

Identity Verification (KYC)

ze999 reserves the right to verify users' identities. If verification is requested, the user must provide a copy of their national ID card, passport or any other government-issued identity document. Withdrawals may be put on hold until KYC verification is completed.

3. Age Limit and Eligibility

The ze999 platform is for persons aged 21 (twenty-one) or older only. Minors are strictly prohibited from creating an account or participating in any form of betting activity on this platform.

In addition, persons residing in a country where online gambling is legally prohibited may not use this platform. Users are solely responsible for complying with the laws of their own country.

4. Deposits and Withdrawals

Deposits

The following payment methods are available for depositing funds into ze999:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

The minimum deposit amount is ৳100 (one hundred taka) — for all payment methods. Deposits are generally credited to the account instantly.

Withdrawals

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳800 (eight hundred taka)
• Standard processing time: 10 to 45 minutes
• Withdrawal requests can only be made from verified accounts
• Withdrawals can only be made via the same payment method used for the deposit
• If any unusual activity is suspected, ze999 may temporarily put the withdrawal process on hold

ze999 does not charge any additional fees on deposits or withdrawals. However, your payment provider's own fees may apply.

5. Bonuses and Promotions

ze999 offers various bonuses and promotional offers for its new and existing players. The following general terms apply to all bonuses:

Welcome Bonus

New members will receive a 100% match bonus of up to ৳15,000 on their first deposit. A 25x wagering requirement applies to this bonus.

• Each eligible player may receive this bonus only once.
• The wagering requirement must be met within the specified time limit to receive the bonus.
• It is not possible to withdraw bonus balance before the wagering requirement is met.
• Bets placed from bonus balance may be restricted to specific games.

VIP Program and Cashback

ze999's VIP program has three tiers:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.2% weekly cashback

Moving up from one tier to the next depends on your gaming history and activity on the platform. Wagering requirements may also apply to VIP cashback.

6. Responsible Gaming

ze999 believes in the principles of responsible gambling. We want our users to play for entertainment, not under financial pressure. Please follow the guidelines below:

• Never bet beyond your means.
• Do not treat gambling as a source of income — it is an entertainment activity.
• Avoid continuously increasing bets to try to recover losses.
• Take regular breaks and set limits on the time you spend playing.
• Be honest with your loved ones about your gaming habits.

If you feel that you or someone you know has developed a gambling addiction, please contact our support team. We offer self-exclusion, deposit limit setting and temporary account suspension. For more information, visit our Responsible Gaming page.

7. Fair Play and Fraud

ze999 is committed to operating a fair and transparent platform. All our games are operated using SSL encryption and certified Random Number Generator (RNG) technology.

Prohibited Activities

Any of the following activities are strictly prohibited and will result in permanent account closure and balance forfeiture:

• Creating multiple accounts with the intention of circumventing bonus terms
• Registering with fraudulent or false information
• Using stolen or unauthorized payment methods
• Attempting to manipulate game outcomes using software or bots
• Using the platform for money laundering or illegal financial transactions
• Attempting unauthorized access to another user's account

ze999 monitors all transactions and gaming activity. Any suspicious activity may be reported to the relevant authorities.

8. Account Closure and Restrictions

ze999 reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:

• Violation of these Terms
• Providing false or misleading information
• Suspected bonus abuse or fraud
• Failure to cooperate with identity verification
• No activity on the account for an extended period

Self-Closure of Account

If you wish to close your own account, please submit a request via our 24/7 live chat support or by email. You will be given the opportunity to withdraw any remaining balance before the account is closed, however any bonus balance will be cancelled.

9. Privacy and Data Protection

ze999 places the highest importance on the security of users' personal information. Our platform uses SSL encryption technology to keep all data secure.

What we do when collecting, storing and using your personal information:

• Information is used for account verification and management
• Necessary information is used for processing financial transactions
• Information is analysed to improve customer service
• Information may be used to fulfil legal obligations

We never sell your personal information to third parties. For more details, visit our Privacy Policy page.

10. Limitation of Liability

ze999 is not responsible for the following:

• Interruptions or losses in games due to internet connectivity issues
• Problems caused by the user's device or software
• Delays caused by third-party payment providers
• Unexpected technical errors or server downtime
• Losses caused by the user's own negligence or mistakes

ze999 reserves the right to recover any funds incorrectly credited due to a technical error. In such circumstances, ze999 will notify the user in a timely manner.

11. Changes to Terms

ze999 reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified via the platform of any significant changes.

If you continue to use the platform after the amended Terms have been published, it will be assumed that you have accepted the new Terms. If you do not agree to the new Terms, please stop using the platform and contact the support team to close your account.